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2.4 Based on 47 reviews
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  • Customers like
    • Hot doughnuts 2
    • Quick service 1
    • Servers were nice 1
  • Customers don't like
    • Attitude and service 4
    • Customer service 3
    • Quality of the donuts 2
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Poor customer service. How does a big company like Krispy kreme run out of blueberries to make your blueberry donuts. Also no creme brulee donuts. Didn't make the coffee as I requested.

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On 8/20/16 at approximately 11am I pulled up through the drive thru at 6990 E. Broad St I ask for a large coffee with cream and splenda also ask for 2 blueberry donuts well I was told they were out of blueberries no sign saying that there was a sign saying the creme brulee was temporary out. I got home my coffee was black and I was ticked. Not sure I will be visiting Krispy Kreme again. Thank you

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Bought a krispy kreme chocolate pie at dollar store.I have never had a more disgusting tasting pie ever. Who wants a pie filled with artifical chocolate pudding? Disgusting!

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I am upset that Krisy Kreme allows fundraisers that make mistakes on customer orders and refuse to rectify those mistakes. I ordered doughnut holes psid $7 and received a complimentary size cup as my order. Order filled incorrectly and i have not been compensated.

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Served me very disgusting iced tea with loads of *** floating in it bacteria and globs of mucous! i will never be going there again. Then they didnt even apologize only gave me a refund.

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I just bought a dozen Krispy Kreme doughnuts and I Etta have never had donuts this bad and that includes grocery store donuts. They were old and yet they were full price, which is to high to begin with. The insides had hardened and you needed some kind of liquid to wash them down. I had to wait almost 10 minutes in the drive through to order, which I started to leave when they ask for my order. When waiting to pay and pick up my order it... Read more

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Tulsa Krispy Kream 7:30 06/22/15. Went thru drive thru, manager took order, placed order by window and walked off. 5 different employees walked by looked and walked off. There were no cars nor customers inside store. After 10 min manager came back and said $6? for 6 glazed donuts. I gave him $6 but he held donuts until I gave him .12 more. He never returned with change and I will never go back. If my wife and son were not with me I would... Read more

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don't care about the bad service or the long wait or the wrong order..but at least three times in the last year we have bought one dozen hot glazed and all three times they smelled awful on the ride home and even the kids threw the donuts away after one ***..they are rancid ..the oil must be old or not changed often enough..what happened to the best donut out there.. pretty sad when a great product goes so far down hill ..won't be trying them... Read more

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Come to penrith store at 845 pm to find no donuts left with 2.15 hours to go before the store closes disgusting

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Such terrible customer service. Hot sign on 7-8 cars in the drive thru, 10-12 customers inside. No problem with any of that, but, three of the employees were loudly discussing other issues, the one who was placing the donuts in boxes was talking all the while, waving the thing she was using to lift the donuts all around in the air while talking over the donuts. I'm sure spitting as well as talking! Talking to two other employees, one wring down... Read more

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