Krispy Kreme Doughnuts
Reviews and Complaints
Donut quality
- Horrible product
Preferred solution: Please address the quality of your donut product.
Complaint
Preferred solution: Let the company propose a solution
Kept debit card and no correspondence with me at the drive thru window.
- Horrible manager and drive through clerk was rude
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kingsport, TennesseeVery rude worker
Preferred solution: Apology
Sugar high
- Nice staff member
- Crap food
Preferred solution: Add some healthy choices
User's recommendation: I actually like the donuts at the grocery store go there instead. Much better price to.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Pensacola, FloridaWhere is my phone no or my email address
- Krispy kreme glazed my main choice everytime
- Love the hot ones
- Decent product
Preferred solution: get it right
User's recommendation: check your account
Payroll
Preferred solution: To receive my check.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Albuquerque, New MexicoPayroll
- Hot doughnuts
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo donuts are horrible , very thin an flimsy nothing like the Irving always ones
Preferred solution: Let the company propose a solution
User's recommendation: Re train the staff
Horrible Mgr. & Svc!
**First off I would give the Hillside IL. Krispy Kreme location ZERO stars if I could.**I am a resident of Westchester IL.
the town adjacent to the Village Of Hillside, the location of my experience with Krispy Kreme. For starters every single time I've gone to the Hillside location there have been issues ranging from receiving cold doughnuts when the notable "Hot Sign" is on to absolutely Horrific customer service, until finally today literally being openly threaten by the Manager and having her curse my mother in the drive thru today for returning cold doughnuts. Every time I go to this location it never fails they don't have a particular doughnut that is on the menu. Completely unapologetic on the drive thru mic as well.
Today I finally had enough and stopped my relaxing Sunday morning to drive back to the Hillside location and return the ice cold doughnuts. Got to the drive thru and requested very politely a refund. The crew member responded, "WHAT DID YOU ORDER!" I responded 6 of the new Carmel frosted...before I could finish she stated harshly..."When you order Carmel iced doughnuts they will NEVER be hot. I said ok politely and re-stated I like a refund please.
She continued to debate why I wanted a refund as I pulled to the window. Once at the window Oh Boy, the manager was so mean and threatening regarding the refund for my purchase. She proceeded to curse my mother and slam the window as I was speaking to her. I ended up having to call Hillside police to get the credit recipe from the Mgr.
of the store.
She of course banned me from ever coming to that location per the police that I called. I don't know about anyone else, but I will never go back or recommend anyone patronize this location ever!
- Love the hot ones
- Poor service and management
- Customer service
Preferred solution: Full refund
User's recommendation: Don't patronize!
Race issues
User's recommendation: No I won’t recommend this place to anyone ever
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Tehachapi, CaliforniaIs Krispy Kreme missing any damaged parts to their equipment/machines?
To whom it may concern,
Is Krispy Kreme missing any damaged parts to their equipment/machines?
I purchased a box of original Krispy Kreme mini crullers at my local Walmart and while enjoying my forth mini cruller, I bit into several hard pieces. I spit that bite into my hand and rolled them around with my fingertips.
Turns out they are hard, broken, white plastic pieces which either came from your equipment/machines or a worker’s tools and will most likely be traced back to Krispy Kreme because they were baked into the product, There might be more pieces in the remaining mini crullers. I almost broke a tooth on them and I’m sure I ingested smaller pieces. I am a esophageal cancer survivor with part of it removed. It would be devastating if the smaller hard, broken, white plastic pieces I ingested caused damage to my already compromised digestive tract and my cancer returned.
I have the box of Krispy Kreme mini crullers zipped-locked along with the hard, broken, plastic pieces and receipt. I have pictures of everything.
Customer service sucked that place needs to be shut down there's very rude and disgusting people that it was very very dirty inside they coughed all over my donuts
User's recommendation: Don't go
Sign in
Preferred solution: Let the company propose a solution
User's recommendation: Be frustrated
Contact
User's recommendation: Be discouraged protest
- Prev
- 1
- ...
- 14
- 15
- 16
- 17
- 18
- ...
- 36
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
You lead a real tough life.
They sure do
You posted your silly comment and then responded to your own self, trying to make it look like someone else agreed with you. Wow, YOU sure lead a real tough life! lmao!